Casual Usher
- Be part of our local community arts scene
- Ad-hoc shifts based on events (Any time from 6am –11pm)
- Contribute to creating memorable experiences for our patrons.
- Cardinia Cultural Centre (Pakenham)
- $32.96 + casual loading + super
About Us
As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work.
We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia
About the opportunity
Are you looking for an exciting opportunity to be part of a thriving arts community while earning extra income doing something you're passionate about? Join our team as an Usher at the Cardinia Cultural Centre and play a key role in delivering exceptional customer experiences at our state-of-the-art venue.
As part of our event operations team, you'll help prepare the venue for performances and events, welcome patrons, and contribute to creating a safe, enjoyable, and memorable experience for all visitors. This is a fantastic opportunity to work in a vibrant and dynamic environment, supporting a diverse range of arts, cultural, and community events.
You will make an impact by
- Welcome patrons by checking tickets, then assisting them to their allocated seats.
- Provide safe guidance for patrons throughout the venues and within theatre including using aisle lighting during performances.
- Adjust auditorium seating configurations, including removing chairs to accommodate wheelchair access when required.
- Maintain a clean, welcoming auditorium by undertaking cleaning duties during intervals and following performances.
- Prepare and set up function spaces to create a professional and inviting experience for guests.
What you will bring
- Understanding and experience of safe manual handling procedures.
- Previous experience in Front of House, event operations, function set-up, or a similar customer-focused role is desirable.
- Excellent customer service and interpersonal skills, with the ability to engage professionally and positively with patrons, performers, hirers, and colleagues.
- A reliable and punctual work ethic, with a strong commitment to attendance and meeting rostered shift requirements.
- Proven ability to complete work tasks accurately and within specified timeframes.
- Ability to work collaboratively as part of a team and contribute to the successful delivery of events and performances.
- Flexibility to work a broad range of hours, including early mornings, evenings, and weekends, with shifts operating between 6.00am and 11.00pm.
- Ability to set up and prepare theatre, function, and event spaces to required specifications and deadlines.
- A proactive and adaptable approach, with the willingness to take direction and support changing operational requirements.
- A commitment to providing a safe, welcoming, and enjoyable experience for all patrons and visitors.
Why work with us
- Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
- Professional development opportunities, including First Aid, CPR and manual handling training.
- A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.
- A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.
- Discover these benefits and how we support and value our employees throughout their career journey. Click here.
To apply
- Please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
- Applications close, 1st October 2026
- For further information regarding the role Anna Reid, Coordinator Arts & Creative Industries on 03 5943 4538 or refer to the position description
Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.
All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.
You must have valid Australian Working Rights to be considered for this role.
