Band 7 $106,718 - $128,810 + super + monthly day off Full-time Max term Be part of a significant, organisation-wide transformation with lasting impact Work in a collaborative, supportive project team focused on people-centred change Opportunity to grow your experience across change, training and large-scale program delivery Contribute to meaningful outcomes that enhance how services are delivered to the community About Us   As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work. We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia About the opportunity – Join a high-impact, multi-year ERP transformation program where people and capability are at the heart of success. As a Change Support & Training Officer, you’ll play a critical role in empowering staff to confidently adopt new systems and processes, shaping how the organisation evolves into the future. This is an exciting opportunity to combine your passion for training and change with meaningful, organisation-wide impact. You will make an impact by Supporting the design and delivery of change initiatives across a complex ERP transformation program Supporting training needs analysis, scheduling and post-training evaluation for each ERP module go-live Identifying barriers to adoption, and contributing to post-go-live hyper-care support Developing and delivering engaging end-user training for multiple system go-lives Creating clear, practical learning materials that simplify technical concepts for diverse audiences Facilitating workshops, training sessions and drop-in clinics to build staff confidence and capability Monitoring change readiness and adoption, identifying risks and supporting sustainable outcomes What you will bring Demonstrated experience in change management, training, or project coordination roles Strong knowledge of adult learning principles and the ability to apply them in practical settings Proven ability to design and deliver training to varied audiences with differing levels of capability Strong organisational skills, with the ability to manage competing priorities in a structured project environment Ability to translate technical information into plain, user-friendly language and learning resources Experience with ERP or large-scale technology transformation programs (highly regarded) Working knowledge of a recognised change management methodology (such as Prosci, CMI or APMG will be highly regarded). Why work with us  Activity based and hybrid work model. Opportunities to work on innovative and impactful initiatives that make a real difference to the community.  Professional development opportunities, including training and education programs, and leadership development initiatives.  A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.  A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.  Discover these benefits and how we support and value our employees throughout their career journey.  Click here.  To apply  Please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.  Applications close, 15th July 2026 For further information regarding the role please contact Owen Hardidge, Manager Transformation and Technology on 03 5943 4327 or refer to the position description.  Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.  All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check. You must have valid Australian Working Rights to be considered for this role.  Position Description AUD Officer 3809

Change Support & Training Officer

Band 7 $106,718 - $128,810 + super + monthly day off
Full-time Max term
Be part of a significant, organisation-wide transformation with lasting impact
Work in a collaborative, supportive project team focused on people-centred change
Opportunity to grow your experience across change, training and large-scale program delivery
Contribute to meaningful outcomes that enhance how services are delivered to the community

About Us  

As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work.

We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia

About the opportunity –

Join a high-impact, multi-year ERP transformation program where people and capability are at the heart of success. As a Change Support & Training Officer, you’ll play a critical role in empowering staff to confidently adopt new systems and processes, shaping how the organisation evolves into the future. This is an exciting opportunity to combine your passion for training and change with meaningful, organisation-wide impact.

You will make an impact by

Supporting the design and delivery of change initiatives across a complex ERP transformation program
Supporting training needs analysis, scheduling and post-training evaluation for each ERP module go-live
Identifying barriers to adoption, and contributing to post-go-live hyper-care support
Developing and delivering engaging end-user training for multiple system go-lives
Creating clear, practical learning materials that simplify technical concepts for diverse audiences
Facilitating workshops, training sessions and drop-in clinics to build staff confidence and capability
Monitoring change readiness and adoption, identifying risks and supporting sustainable outcomes

What you will bring

Demonstrated experience in change management, training, or project coordination roles
Strong knowledge of adult learning principles and the ability to apply them in practical settings
Proven ability to design and deliver training to varied audiences with differing levels of capability
Strong organisational skills, with the ability to manage competing priorities in a structured project environment
Ability to translate technical information into plain, user-friendly language and learning resources
Experience with ERP or large-scale technology transformation programs (highly regarded)
Working knowledge of a recognised change management methodology (such as Prosci, CMI or APMG will be highly regarded).

Why work with us 

Activity based and hybrid work model.
Opportunities to work on innovative and impactful initiatives that make a real difference to the community. 
Professional development opportunities, including training and education programs, and leadership development initiatives. 
A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community. 
A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being. 
Discover these benefits and how we support and value our employees throughout their career journey.  Click here.

To apply 

Please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role. 
Applications close, 15th July 2026
For further information regarding the role please contact Owen Hardidge, Manager Transformation and Technology on 03 5943 4327 or refer to the position description.

Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624. 

All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role. 

Position Description

Application Successful

Change Support & Training Officer

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