Emerald Lake Park Ambassador
- Looking for work close to home? Emerald Lake Park location
- Passionate about our parks and enjoy providing exceptional customer service?
- Keen to earn some extra money over summer?
- Great casual hourly rates! $35.66 + super + casual loading
Together, Different Future
As one of the fastest growing municipalities in Victoria, Cardinia Shire Council is a dynamic, progressive, and inclusive local council. Our success lies in working together, doing things differently and preparing for the future.
We’re looking for people who dream big and want to be part of creating meaningful change in our community.
About the opportunity
If you are passionate about our parks and take pride in delivering exceptional customer service, we have an exciting opportunity for you. Plus, with the summer season approaching, it's a great chance to earn some extra income.
As a Park Ambassador you will represent Cardinia Shire Council and provide a high level of customer service to Emerald Lake Park and Nobelius Heritage Park visitors.
Emerald Lake Precinct (ELP) is a gem in Cardinia, spanning 56 acres of beautifully landscaped gardens and pristine bushland. It is home to a wide range of activities and amenities, including a wading pool, , playground and fitness equipment for the active folks, Hireable shelters for gatherings, an extensive 10-kilometre network of walking trails, numerous picnic spots and barbecue facilities. Not to forget the intriguing Emerald Museum within Nobelius Heritage Park. And if that's not enough, the Lakeside Station is a popular stop on the famous Puffing Billy Railway, accompanied by Puffing Billy's $20 million Visitor Centre.
You will make an impact by
- Greeting visitors and providing accurate information about park amenities and activities.
- Assisting with shelter bookings and helping groups locate their reserved spaces.
- Promoting park etiquette and local laws to encourage voluntary compliance.
- Reporting issues promptly to improve visitor safety and experience.
- Supporting community events and helping resolve visitor inquiries and concerns.
What you will bring
- A passion for helping people and creating positive visitor experiences.
- Excellent interpersonal and communication skills with a friendly, approachable manner.
- Ability to work independently, show initiative, and respond to diverse situations.
- Good level of fitness and willingness to walk across uneven terrain for extended periods.
- Resourcefulness and reliability in problem-solving and managing time effectively.
- Current Working with Children Check and National Police Check (or willingness to obtain).
- First Aid certification (HLTAID003 and HLTAID001) is highly regarded.
Why work with us
- Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
- Professional development opportunities, including training and education programs, and leadership development initiatives.
- A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.
- A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.
- Discover these benefits and how we support and value our employees throughout their career journey. Click here.
To apply
- Please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
- Applications close, 10th December 2025
- For further information regarding the role Beck Ellis, position on 03 5943 4357 or refer to the position description.
Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.
All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.
You must have valid Australian Working Rights to be considered for this role.
