MCH Administration Officer ( Casual)
- Contribute to a service that makes a meaningful difference in the lives of children and families in our community.
- Work with a supportive team in a role that offers variety, trust and the chance to build strong professional relationships.
- Enjoy the flexibility of a role that provides coverage during leave periods
- Pay range of $39.11 - $48.38 per hour + casual loading + super
As one of Victoria’s fastest growing municipalities, Cardinia Shire Council is an innovative and community focused organisation committed to delivering high quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work.
We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia
About the Opportunity
Join our Maternal and Child Health (MCH) team and play a vital role in supporting families during the early years of their child’s development. This is a dynamic and meaningful administration role where every interaction contributes to positive outcomes for parents, carers and children in our community. If you thrive in a busy environment, enjoy problem solving and want to make a genuine impact, this opportunity offers variety, purpose and connection.
As a casual team member, you’ll play a key role in maintaining service continuity by covering annual leave, sick leave and ad hoc staffing gaps across the MCH service.
You will make an impact by
- Providing high quality administrative support across the entire MCH service, ensuring smooth daily operations.
- Managing client bookings, records, transfers and enquiries with accuracy, efficiency and compassion.
- Delivering exceptional customer service to parents, carers, community members and external agencies over the phone.
- Supporting MCH leaders, nurses and the wider team with scheduling, minutes, documentation, general admin duties and system processes.
- Assisting with ad hoc tasks, leave coverage and operational needs to keep services running seamlessly.
What you will bring
- Strong computer literacy and confidence with administrative systems (experience with CDIS Child Development Information System will be highly regarded).
- Excellent customer service skills, including the ability to handle sensitive enquiries from families and external agencies.
- Proven ability to work with competing priorities in a fast-paced environment while maintaining accuracy.
- Experience providing administrative support in community services, health, local government or similar settings.
- Strong communication and interpersonal skills, with the ability to liaise professionally with staff, clients and stakeholders.
- Ability to work both independently and collaboratively within a values-based team.
- A current Victorian Driver Licence.
If you’re passionate about providing exceptional service, enjoy working in a role where every day is different, and want to support families during one of the most important stages of life, we’d love to hear from you. Join us and help shape a positive experience for our community’s youngest members and their caregivers.
Why work with us
- Activity based and hybrid work model.
- Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
- Professional development opportunities, including training and education programs, and leadership development initiatives.
- A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.
- A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.
- Discover these benefits and how we support and value our employees throughout their career journey. Click here.
- Please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
- Applications close, 16th March 2026
- For further information regarding the role contact Cathy Swan 0409 541 795 or refer to the position description.
Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.
All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.
You must have valid Australian Working Rights to be considered for this role.
