Enjoy working from home and our Officer location in an activity-based work environment Join a fun, supportive and collaborative team. We currently have two positions available (Full time, $72,541 - $81,609 + super + monthly day off and Part time (15.2 hrs per week – 2 days, Monday and Tuesday), $72,541 - $81,609 (pro-rata) + super.Great opportunity to join local government and make a difference About Us   As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work. We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia About the opportunity As a Rates Officer, you’ll play a key role in supporting the delivery of accurate and timely rating services to the community. Working within established processes, you’ll assist with maintaining property records, preparing documentation, responding to customer enquiries, and supporting a range of revenue functions. This role is well suited to someone with strong attention to detail and a customer-focused approach who enjoys working in a collaborative team environment. You will make an impact by Contributing to the accurate management of Council’s property and rating information, including maintaining ownership records, preparing Land Information Certificates, and administering Municipal Rates Concession applications, while delivering responsive customer service and supporting key rating functions such as property updates, payment plans, and general revenue administration. What you will bring Demonstrated knowledge or experience in a rating environment or similar administrative field, with an understanding of rating processes and practices. Experience working with computer-based systems, including Microsoft Office products, with the ability to accurately maintain and process data. Strong customer service and communication skills, with the ability to respond to enquiries and provide accurate information to a range of stakeholders. Proven ability to manage multiple tasks, prioritise workload, and meet deadlines in a high-volume environment. High attention to detail and ability to work within established procedures while exercising sound judgement. Experience with systems such as TechnologyOne, SharePoint, OpenOffice CRM, OpenOffice Property.Gov or similar property/rating systems (desirable).   Why work with us  Activity based and hybrid work model.  Opportunities to work on innovative and impactful initiatives that make a real difference to the community.  Professional development opportunities, including training and education programs, and leadership development initiatives.  A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.  A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.  Discover these benefits and how we support and value our employees throughout their career journey.  Click here.  To apply   Please complete the online application form, including uploading your resume and a brief cover letter demonstrating your suitability to the role. Applications close at 11:59 pm on Friday 3rd July 2026. For further information regarding the position, please contact Lauren Etherington, Coordinator Rating Services on 03 5943 4741 or refer to the position description. Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.  All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check. You must have valid Australian Working Rights to be considered for this role.  Position Description AUD Officer 3809

Rates Officer

Enjoy working from home and our Officer location in an activity-based work environment
Join a fun, supportive and collaborative team.
We currently have two positions available (Full time, $72,541 - $81,609 + super + monthly day off and Part time (15.2 hrs per week – 2 days, Monday and Tuesday), $72,541 - $81,609 (pro-rata) + super.
Great opportunity to join local government and make a difference

About Us  

As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work.

We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia

About the opportunity

As a Rates Officer, you’ll play a key role in supporting the delivery of accurate and timely rating services to the community. Working within established processes, you’ll assist with maintaining property records, preparing documentation, responding to customer enquiries, and supporting a range of revenue functions. This role is well suited to someone with strong attention to detail and a customer-focused approach who enjoys working in a collaborative team environment.

You will make an impact by

Contributing to the accurate management of Council’s property and rating information, including maintaining ownership records, preparing Land Information Certificates, and administering Municipal Rates Concession applications, while delivering responsive customer service and supporting key rating functions such as property updates, payment plans, and general revenue administration.

What you will bring

Demonstrated knowledge or experience in a rating environment or similar administrative field, with an understanding of rating processes and practices.
Experience working with computer-based systems, including Microsoft Office products, with the ability to accurately maintain and process data.
Strong customer service and communication skills, with the ability to respond to enquiries and provide accurate information to a range of stakeholders.
Proven ability to manage multiple tasks, prioritise workload, and meet deadlines in a high-volume environment.
High attention to detail and ability to work within established procedures while exercising sound judgement.
Experience with systems such as TechnologyOne, SharePoint, OpenOffice CRM, OpenOffice Property.Gov or similar property/rating systems (desirable).

Why work with us 

Activity based and hybrid work model. 
Opportunities to work on innovative and impactful initiatives that make a real difference to the community. 
Professional development opportunities, including training and education programs, and leadership development initiatives. 
A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community. 
A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being. 
Discover these benefits and how we support and value our employees throughout their career journey.  Click here.

To apply 

 Please complete the online application form, including uploading your resume and a brief cover letter demonstrating your suitability to the role. Applications close at 11:59 pm on Friday 3rd July 2026.
For further information regarding the position, please contact Lauren Etherington, Coordinator Rating Services on 03 5943 4741 or refer to the position description.

Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624. 

All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role. 

Position Description

Application Successful

Rates Officer

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