Full-time, permanent positionBand 5 (starting $70k+ plus super), with monthly RDOOfficer location, hybrid work model (flexible work arrangements)Fun, supportive and encouraging team environmentAbout the role:This is an exciting opportunity to utilise your experience in improving processes and operations. As an Analyst, you will be supporting the management of, and improvement of, the way the organisation conducts business planning, performance monitoring, and reporting.Importantly, this role is within a supportive and collaborative team environment where your passion for achieving business improvements and personal development is encouraged.Reporting to the Manager Customer and Service Improvement, key responsibilities of the role will include:Assist in the development of the C&SI business unit business planSupport reviews of, and improvements to, the business and service planning processLead or support analyses being conducted by the C&SI team, for business improvement activities across CouncilSupport business improvement and reporting/performance measurement workshops facilitated by other C&SI team membersSupport the development of approaches to performance measurement and reporting across CouncilAssist in the implementation of performance measurement across CouncilAssist in the coordination of regular reporting processes against the Council PlanAbout you:The successful candidate will have a strong interest and capacity in improving processes and operations. Importantly, you have a positive approach to problem-solving and a strong willingness to learn and contribute to the team and wider organisation.You will also have the following:Bachelor degree in business / Management / Commerce / Science / Mathematics or similar field:Previous experience with process improvement, customer focused service processes, and/or the use of technology in solving process and performance measurement problemsSound communication skills (both written and verbal)Demonstrated experience in building relationshipsTo applyTo apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role. Please note you will need to answer selection questions through the application process.To access the position description please visit https://careers.cardinia.vic.gov.au/our-jobs/ please note you will need to scroll to the bottom of the advertised position to access the PD.Applications close: 4th August 2022If you have any questions regarding the position, please contact Peter Philp, 5943 4207Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application. 1300 787 624Cardinia Shire Council is committed to being a Child Safe organisation and has zero tolerance for child abuse, gender inequality, racism, violence against women and family violence.All successful applicants will be required to undertake a National Police Check, pre-employment medical and obtain or hold a valid Working with Children Check.You must have valid Australia Working Rights to be considered for this rolePosition Description AUD Officer 3809