Compliance Services Officer

Full time opportunityBand 5, salary from $69,337.37 plus superHybrid work modelAbout the roleAs a Compliance Services Officer, you will provide efficient and effective service across the spectrum of Animal, Local Laws and Planning matters and be available for a rostered "On-call" rotation and programmed after-hours events.Key responsibilities include (but are not limited to):Investigating Domestic Animal matters, including dog attacks, rushes and nuisance complaints.Investigating alleged breaches of the planning controls, including non-compliance with Town Planning permits.Investigating breaches of Council’s Local Law and other relevant Acts or RegulationsAttending to reports of wandering dogs and livestockIssuing infringements in line with appropriate act references, sufficient to stand the test of an open court hearing.Assessing applications for Local Law permits and making suitable recommendations.Undertaking pro-active patrols of the municipality.Issue Notices to Comply, Planning Enforcement Orders and Infringement Notices when other action fails to resolve issues.Liaise with Council’s legal representatives.Liaise with owners/occupiers, Council officers and Government authorities to effectively resolve any complaint of breach of relevant Acts, laws, or regulations.The objectives include effective handling of complex customer interaction via field operations, front counter and telephone enquiries and provide enforcement services with respect of parking and traffic, local laws, litter, building sites, planning matters and animal management.About youTo be successful in this role, you will have demonstrated working knowledge of relevant legislation (ie Domestic Animals Act, VCAT, EPA, Road rules Victoria, Local Government Act etc) and ability to interpret and enforce the above legislation and other local laws.You will be able to demonstrate:The ability to deal humanely with stock and other animals in order to address public safety and animal cruelty issues.Have Highly developed customer service and conflict resolution skills.Appreciation of Health & Safety guidelines in terms of risk minimisation strategiesWell-developed computer skills.Knowledge of the Statutory Planning process and associated legislation, policies, and planning scheme.Ability to embrace and behave in accordance with the Cardinia Values Framework. About us Cardinia Shire Council is a dynamic and progressive organisation. We pride ourselves on our diversity and investment in our staff. Everything we do is underpinned by our Together, Different and for the Future approach, embracing collaboration and innovation across teams, with other agencies, and our community. We seek people with diverse experience and background, then provide you with the tools for career success. You will have access to targeted training through our learning and development programs to enable you to achieve your professional goals and excel in your role. We offer opportunities to work flexibly, balancing your work goals with your life goals. We offer a wide range of staff benefits, including discounted gym memberships and health insurance, annual leave loading and access to our comprehensive health and well-being program. Position Description 69000 AUD Officer 3809