Revenue Officer

Immediate start up until 30/6/2022, open to 3 or 4 days per weekBand 4, $63,400 + 10% super (pro-rata)Provide support and assistance to customers and our revenue team.Hybrid work model (flexible work arrangements)Supportive and encouraging team environmentAbout the role:We’re seeking an enthusiastic Revenue Officer to join our Finance Business unit. This position will play an integral role regarding the maintenance of Council’s property ownership records, Land Information Certificates and Pensioner Rates Concession applications. Reporting to the Coordinator Financial Accounting & Revenue, your responsibilities will include, but not limited to the below:Respond to customer inquiries received via phone, electronically and in person.Maintain all changes of property ownership records and changes of address in council’s property system.Issue Land Information CertificatesReceive, check and process pensioner rates concessionsMonitor council’s customer request system (CRM) and ensure all requests are actioned.Process refunds in council’s finance system (Tech One)Process daily receipting for rate payments as required (eg Centrelink)About youYou are an enthusiastic and organised individual who enjoys customer service and who has a high attention to detail, ensuring accuracy in work. You will be someone who is accustomed to processing large volumes of incoming correspondence and a repetitious workload.  To be successful in this role, you will have the following:Previous experience in a rating environment or other related field.Some previous experience in Sharepoint, Techone Financials, Open Office, CRM and rating systems would be advantageous.Ability to effectively plan, organise and manage your own time and workload including achieving specific outcomes within set timeframes against conflicting priorities.About usCardinia Shire Council is a dynamic and progressive organisation. We pride ourselves on our diversity and investment in our staff. Everything we do is underpinned by our Together, Different and for the Future approach, embracing collaboration and innovation across teams, with other agencies, and our community.We seek people with diverse experience and background, then provide you with the tools for career success. You will have access to targeted training through our learning and development programs to enable you to achieve your professional goals and excel in your role.We offer opportunities to work flexibly, balancing your work goals with your life goals. We offer a wide range of staff benefits, including discounted gym memberships and health insurance, annual leave loading and access to our comprehensive health and wellbeing program. To applyTo apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.Applications close: Monday, 29th November 2021.If you have any questions, please contact 1300 787 624, and ask for Susan (Recruitment Team)Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application. 1300 787 624Cardinia Shire Council is committed to being a Child Safe organisation and has zero tolerance for child abuse, gender inequality, racism, violence against women and family violence.To ensure Cardinia Shire Council complies with Chief Health Officer directions, this role requires the incumbent to have and maintain the necessary mandatory COVID-19 vaccinations.All successful applicants will be required to undertake a National Police Check, pre-employment medical and obtain or hold a valid Working with Children Check.You must have valid Australia Working Rights to be considered for this role.    Position Description 60000 AUD Officer 3809