Technology Training Facilitator

Part Time (flexible work hours : equivalent to 3 days per week)Band 6, starting 85k+ super (pro-rata)Hybrid work model, Officer locationGreat opportunity to work in local governmentAbout the roleThis an exciting opportunity for a vibrant and passionate Technology Training Facilitator to join the Information Services team in a newly created role. You will develop, coordinate, and implement the delivery of training and support to all staff to effectively use the corporate technical tools they utilise on a daily basis.Reporting to the Service Desk Supervisor, some of your responsibilities will include,Coordinate the design of a software support training program in collaboration with organisation Development and the Information Technology teams.Deliver the software training and support programs across the organisation to ensure a standardized level of technical competency of all indoor and outdoor staff.Provide one on one support and coaching to staff to build their capacity to use Cardinia’s software programs including but not limited to Microsoft Office Suite, M365 Platform, CRM, SharePoint, MS Teams, Citrix, & AdobeIdentify technology knowledge gaps associated with staff/hardware/software and provide solutionsCoordinate and deliver staff training and information sessions where required.About youYou will be an enthusiastic individual with excellent communication and public speaking skills to provide responsive and timely delivery of information systems related training.You will be familiar in utilising a blended training delivery model to develop, facilitate and evaluate targeted systems training, to ensure that staff have the required knowledge, skills, and competency to use all systems relevant to their roles.You will also need to meet the following.Certificate IV in Workplace Training and Assessment (or relevant experience)Strong understanding of Cardinia’s systems and programs or be willing to undertake training in the following programs including but not limited to Microsoft Office Suite, M365 Platform, CRM, SharePoint, MS Teams, Citrix, & AdobeExperience in training/facilitation and staff supportExperience in building training programs using progressive tools including video editing and screen recording; experience in general web authoring.About us Cardinia Shire Council is a dynamic and progressive organisation. We pride ourselves on our diversity and investment in our staff. Everything we do is underpinned by our Together, Different and for the Future approach, embracing collaboration and innovation across teams, with other agencies, and our community. We seek people with diverse experience and background, then provide you with the tools for career success. You will have access to targeted training through our learning and development programs to enable you to achieve your professional goals and excel in your role. We offer opportunities to work flexibly, balancing your work goals with your life goals. We offer a wide range of staff benefits, including discounted gym memberships and health insurance, annual leave loading and access to our comprehensive health and well-being program. To applyTo apply for this position please complete the online application form, including your resume and cover letter. Please note you will be required to answer some selection questions as part of the application process.To access the position description please visit https://careers.cardinia.vic.gov.au/our-jobs/ please note you will need to scroll to the bottom of the advertised position to access the PD.Applications close: 10 July 2022  If you have any questions, please contact 1300 787 624 (ask for a member from the recruitment team)Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application. 1300 787 624Cardinia Shire Council is committed to being a Child Safe organisation and has zero tolerance for child abuse, gender inequality, racism, violence against women and family violence.All successful applicants will be required to undertake a National Police Check, pre-employment medical and obtain or hold a valid Working with Children Check.You must have valid Australia Working Rights to be considered for this role Position Description 85000 AUD Officer 3809